Refund Policy
We value every customer and want you to have the best possible experience with our product. That’s why we offer a 60-day money-back guarantee, giving you ample time to explore its benefits and see how well it works for you.
Many of our customers have reported positive results and satisfaction with their purchase, and we sincerely hope you’ll be one of them. However, we understand that individual experiences may vary. If you are not fully satisfied with your investment, we want to make the refund process as simple and hassle-free as possible.
Before Requesting a Refund
To ensure you get the best possible results, we strongly recommend using the product consistently for at least three months. Some benefits may take time to become noticeable, so allowing your body enough time to respond is crucial. However, if you still feel that the product hasn’t met your expectations and you would like to request a refund, please follow the steps outlined below.
Step-by-Step Refund Process
Step 1: Verify Your Eligibility
Before proceeding with your refund request, ensure that you are still within the 60-day refund period. The countdown starts from the date your order was delivered, not the date of purchase.
To confirm your delivery date, you can check your tracking number on the shipping carrier’s website. If you’re unsure how to do this, feel free to reach out to our support team for assistance.
Step 2:
Contact Customer Support
If you’ve decided to request a refund, the next step is to notify our customer support team.
📩 How to Contact Us:
Send an email with the subject line "Refund Request" to our support team.
Briefly explain why you are requesting a refund. While providing details is optional, we appreciate any feedback you can share about your experience with the product.
Step 3: Return the Product
Once your refund request is confirmed, you will need to return all bottles from your order—regardless of whether they are empty, partially used, or unopened.
📌 Important Return Instructions:
Make sure to include the packing slip inside your return package.
Attach a note with your full name, email, and order ID (if available) to help us locate and process your refund quickly.
Ship the package to the designated return address.
🚚 Please note: Customers are responsible for covering return shipping costs. We recommend using a shipping service with tracking to ensure your package reaches us safely.
Step 4: Refund Processing & Timeline
Once we receive your returned package, we will begin processing your refund. Refunds are typically issued within a few business days.
✅ What to Expect After You Return Your Order:
You will receive an email notification once your refund has been successfully processed.
Refunds will be credited to the original payment method used at the time of purchase.
Depending on your bank or credit card provider, the refund may take 5 to 10 business days to reflect in your account.
We truly appreciate you giving our product a try, and we are always here to help if you have any questions or concerns.
Thank you for choosing us!